Based on the recommendations from students, faculty, staff and alumni during the initial assessment phase, we have been implementing changes in processes and systems in key administrative areas of work. SSEI has completed work on the initial implementation phase, which emphasized major systems implementations in the areas of Career Services and Graduate Admissions, along with process alignment and standardization across the Registration, Student Accounts and Financial Aid functions.
In our current phase, we are focusing on these efforts to improve student service delivery: process standardization and digital workflow, unified digital student record, technology enhancements and the implementation of a new shared services organization – the Office of Student Enrollment and Accounts Management (SEAM).
As we make progress on implementations, we are also gathering student input on these digital initiatives. To that end, we have formed a Student Engagement team dedicated to gathering student input by a variety of means on these technologies and digital tools, as well as a Student Advisory Committee providing perspectives from different levels and divisions across the JHU enterprise.
Interested in learning more about what the future holds in store for Hopkins? Email SSEI-Project@jhu.edu and we can set up some time to talk in more detail!