Based on the recommendations from students, faculty, staff and alumni during the initial assessment phase, we have been implementing changes in processes and systems in six key areas of work: Career Services, Recruitment and Admissions, Registration, Financial Aid, Billing and Advising. You may find more detail about specific projects and key players in each area by visiting each workstream’s page.
SSEI is nearing completion on work on this initial implementation phase (with emphasis on major systems implementations in the areas of Career Services and Graduate Admissions); we are now officially transitioning into the next phase of implementation. In this current phase, we will be focusing on four related efforts to improve student services: process standardization and digital workflow, unified digital student record, technology enhancements and shared services.
Currently, we are in the preliminary stages of gathering and analyzing all of the processes that occur across these functions, with data and input provided by each of the schools. These efforts are being lead by the functional leaders of each of the Registration, Financial Aid and Billing workstreams:
Their work is governed by a Shared Services Oversight Committee, which includes representatives from all nine schools across different areas of work (including faculty, student services, and finance):
As we implement changes to systems and processes used throughout the university, here are the four main principles that guide our work:
Interested in learning more about what we are currently doing as part of the implementation phase for SSEI? Email us with any questions you may have at SSEI-Project@jhu.edu!
Office of the Provost
265 Garland Hall
3400 North Charles Street
Baltimore, Maryland 21218
Phone: (410) 516-8070
Fax: (410) 516-8035