As we analyze and implement digital tools to improve the student experience, we strive to apply a human-centered, empathetic approach toward our designs. SSEI has formed a team dedicated to Student Engagement. Our goal is not only to gather input on digital initiatives and tools, but to really understand how students feel about ideas and concepts throughout the design and implementation process.
Our immediate priorities involve researching how we might make better use of digital tools to help Johns Hopkins learners navigate administrative services more easily. To that end, we have created a pool of student contacts who have expressed interest in participating in user interviews as well as multi-day design sessions. If you are a current student and you are interested in participating in this project, please complete this quick form. All participants will be compensated for their time. Questions about this project can be directed to firstname.lastname@example.org. We’d love to hear from you!
Andrea is a user experience (UX) and service designer with an interest in building both offline and online experiences. She believes in an empathetic, nimble approach to solving problems for customers and improving efficiencies both at a systems level and in product design.