The team presented progress updates on the shared services organization, following up on the town hall presentations from the beginning of this year. We introduced our new Director of Customer Services, Tanya Johnson, as well as provided updates on the proposed timeline. We also fielded some questions and answers. (Submit questions and read answers here: https://provost.jhu.edu/about/ssei/faq/)
In January of 2020, the SSEI Team hosted follow-up town halls to provide a progress update on the development of a shared services organization, as well as a general timeline of activities. Here is the recording of the broadcast at Bloomberg School of Public Health on January 17th:
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