News and Updates

SSEI town hall presentations (March 2021): Introducing SEAM, organizational structures and job postings

SSEI Town Hall webinar on March 12, 2021. You may view the recording of the town hall which took place on March 17 here. The same content was presented at both town halls. 

The team revealed the official name of the new shared student services organization, which is SEAM (Office of Student Enrollment and Account Management). We provided updates on organizational charts for the different functional areas that comprise SEAM, and what to look for in the coming months. Follow-up sessions focusing on each of the functional areas will be posted here as they are scheduled. We also provided information about where to find job postings and mentioned plans to provide additional professional development opportunities for those interested in joining SEAM.

We also fielded questions and answers; feel free to submit your questions and check back for updates on answers here: https://provost.jhu.edu/about/ssei/faq/

Previous town hall presentations:

December 2020: progress updates on the shared services organization; new Director of Student Support Operations, Tanya Johnson; updates on the proposed timeline.

January 2020: progress updates on the shared services organization, broad timeline of activities.

Articles about or pertaining to SSEI:

• The Hub: New system allows students to submit help requests for registration, financial aid, student accounts
• The Hub: New financial aid tools for students
• The 10×20 Update: SSEI – Modernizing Student Services
• The Hub: Johns Hopkins announces ambitious changes to the way it prepares students for careers
• The Hub: Farouk Dey named vice provost for integrative learning and life design
• The Hub: University prepares to open career services platform to all students and alumni
• The Hub: New online professional development tools for students
• The Johns Hopkins News-Letter: University plans to streamline online career services
• The Hub: Tom Black named first university registrar
• The Hub: Tom McDermott named assistant vice provost for financial aid
• The Hub: Planning a career path just got easier for Johns Hopkins students
• Perspectives from the Johns Hopkins Alumni Association President: Did You Know? 
• The Hub: Multi-year initiative at Johns Hopkins focuses on improving student services
• The Hub: University launches Student Services Excellence Initiative

Newsletter Updates:

• February 2021: Introducing SEAM, new town halls in March, and more
• December 2020: Town hall video recordings, new student services request tool launch, naming contest for the SSO
• November 2020: Town hall updates on shared services progress, position openings within shared services, naming contest for the new shared services organization
• August 2020: New financial aid digital resources for students, new university-wide course catalog, student engagement via co-design
• February 2020: Town hall at SAIS, new student engagement project on digital initiatives
• December 2019: Town halls at Homewood and Bloomberg School of Public Health, Director of Financial Aid Shared Services, Slate go-live for most schools
• October 2019: SSEI updates: several advancements towards enhanced student experience: Shared Services planning updates, DSEC 2019, Registration & Financial Aid updates and more
• April 2019: University student accounts director, town halls and more
• January 2019: SSEI in the new year: reimagining the Hopkins experience: SSEI presents at EDUCAUSE, Reimagining Our Work retreat, Third Party Payer Billing team launch, Slate updates and more
• September 2018: Handshake and Slate live, new vice provost and more: Welcome Farouk Dey, Handshake live for students and alumni, Slate live at four schools, Professional Development Day and DSEC 2018
• July 2018: Handshake live, Slate progress: Handshake now live for employers; Slate features implemented across initial JHU schools, SSEI website refresh
• April 2018: Systems implementation updates: semester.ly integration with SIS now live; Handshake go-live dates, Slate implementation phasing across schools
• February 2018: Innovations in student experience in Registration, other areas: semester.ly integration with SIS under development; Skillsoft accessibility extended to students
• November 2017: What’s next for JHU and Grad Admissions: Slate selected as Grad Admissions platform; Handshake selected for Career Services; proposed common academic calendar
• September 2017: This fall: new faces and resources at JHU: welcome Tom Black as inaugural University Registrar; launch of universal career resources site; SSEI presentation at DSEC
• June 2017: A busy summer for the SSEI: DSEC on 8/4/17; Career Services and Graduate Admissions search for systems; approval of position for Assistant Provost of Financial Aid
• May 2017: Updates from the SSEI: search begins for University Registrar; expected launch of universal career resources website

Keep up with the latest SSEI updates by subscribing to our newsletter.