The following list includes contact information for all 50 states, the District of Columbia, and Puerto Rico. The information below should not be construed as informative of what agencies regulate Johns Hopkins University or in what states the university is licensed or required to be licensed. States, through the relevant agencies or offices of the Attorney General, will accept complaints regardless of whether an institution is required to be licensed in that state.
Alabama Commission on Higher Education
P. O. Box 302000
Montgomery, AL 36130-2000
https://www.ache.edu/index.php/saraaspa-application-process/
https://www.ache.edu/wp-content/Sara/StudentComp.pdf
Alabama Community College System
P.O. Box 302130
Montgomery, AL 36130-2130
https://www.accs.edu/student-complaint-form/
Alaska Commission on Postsecondary Education
P.O. Box 110505
Juneau, AK 99811-0505
[email protected]
https://acpe.alaska.gov/ConsumerProtection
Alaska Office of Attorney General
Consumer Protection Unit
1031 W. Fourth Avenue, Suite 200
Anchorage, AK 99501
[email protected]
https://law.alaska.gov/department/civil/consumer/cp_complaint.html
Arizona State Board for Private Postsecondary Education
1400 W. Washington Street
Room 260
Phoenix, AZ 85007
https://ppse.az.gov/student-complaint-procedure
https://ppse.az.gov/resources/student-complaint-form
Arkansas Higher Education Coordinating Board
Arkansas Department of Higher Education
114 East Capitol Avenue
Little Rock, AR 72201
[email protected]
https://appengine.egov.com/apps/ar/pce/form-8040
Arkansas State Board of Private Career Education
501 Woodlane, Suite 312S
Little Rock, AR 72201
[email protected]
https://sbpce.wufoo.com/forms/form-8040-complaint-form/
California Bureau of Private Postsecondary Education
P.O. Box 980818
West Sacramento, CA 95798-0818
[email protected]
https://www.bppe.ca.gov/enforcement/complaint.shtml
Colorado Department of Higher Education
1560 Broadway, Suite 1600
Denver, CO 80202
http://highered.colorado.gov/Academics/Complaints/default.html
Connecticut Department of Higher Education
61 Woodland Street
Hartford, CT 06105-2326
[email protected]
https://www.ctohe.org/StudentComplaints.shtml
Connecticut Department of Consumer Protection
165 Capitol Avenue
Room 110
Hartford CT 06106
[email protected]
https://portal.ct.gov/DCP/Complaint-Center/Complaint-Forms-and-Procedures
Consumer Complaint Hotline: (800) 842-2649
Delaware Higher Education Office
Carvel State Office Building, 5th Floor
820 N. French Street
Wilmington, DE 19801-3509
[email protected]
https://delaware.gov/help/degov-contact.shtml (email)
Delaware Attorney General
Consumer Protection Wilmington:
820 N. French Street 5th floor
Wilmington, DE 19801
[email protected]
https://attorneygeneral.delaware.gov/wp-content/uploads/sites/50/2017/05/2017_complaint_form_updated_052217.pdf
District of Columbia Office of the State Superintendent of Education
Education Licensure Commission
810 First Street, NE
9th Floor
Washington, D.C. 20002
https://osse.dc.gov/service/higher-education-licensure-commission-helc-public-complaints
Florida Commission on Independent Education
325 W. Gaines Street
Suite 1414
Tallahassee, FL 32399-0400
[email protected]
https://www.fldoe.org/about-us/office-of-the-inspector-general/file-a-complaint.stml
Georgia Nonpublic Postsecondary Education Commission
2082 E Exchange Place #220
Tucker, GA 30084-5334
https://gnpec.georgia.gov/student-complaints
Hawaii State Board of Education
P.O. Box 2360
Honolulu, HI 96804
[email protected]
https://cca.hawaii.gov/hpeap/files/2013/08/Student-Complaint-Form.pdf
https://cca.hawaii.gov/hpeap/student-complaint-process/
Idaho State Board of Education
Attn: State Coordinator for Private Colleges and Proprietary Schools
650 West State Street
P.O. Box 83720
Boise, ID 83720-0037
https://boardofed.idaho.gov/higher-education-private/proprietary-schools-non-degree-granting/student-complaint-procedures/ (proprietary)
https://boardofed.idaho.gov/higher-education-private/private-colleges-degree-granting/student-complaint-procedures/ (private)
Illinois Board of Higher Education
431 East Adams, 2nd Floor
Springfield, IL 62701-1404
[email protected]
Institutional Complaint Hotline: (217) 557-7359
https://complaints.ibhe.org
https://complaints.ibhe.org/register.aspx
Illinois State Board of Education
100 N. 1st Street
Springfield, IL 62777
https://www.isbe.net/Pages/Special-Education-Complaint-Investigation-Process.aspx
Illinois Attorney General
Consumer Fraud Bureau
500 South Second Street
Springfield, IL 62706
https://illinoisattorneygeneral.gov/consumers/filecomplaint.html
https://ccformsubmission.ilag.gov
http://www.ag.state.il.us/consumers/index.html
Consumer Fraud Hotline: (800) 243-0618
Indiana Commission on Proprietary Education
Attn: Director of Regulatory Compliance
302 W. Washington Street, Room E201
Indianapolis IN 46204
https://www.in.gov/che/2744.htm
Iowa Student Aid Commission
603 E. 12th Street
5th Floor
Des Moines, IA 50319
[email protected]
https://iowacollegeaid.gov/StudentComplaintForm
https://iowacollegeaid.co1.qualtrics.com/jfe/form/SV_9Br0hqNMto1FItT
Kansas Board of Regents
1000 SW Jackson Street
Suite 520
Topeka, KS 66612-1368
https://www.kansasregents.org/students/university_student_complaints
Kentucky Council on Postsecondary Education
1024 Capital Center Dr #320
Frankfort, KY 40601-7512
http://cpe.ky.gov/campuses/consumer_complaint.html
Kentucky Board of Proprietary Education
911 Leawood Drive
Frankfort, KY 40601-3319
http://www.kcpe.ky.gov
Office of the Attorney General
Capitol Suite 118
700 Capitol Avenue
Frankfort, KY 40601-3449
[email protected]
https://ag.ky.gov/Resources/Consumer-Resources/Consumers/Pages/Consumer-Complaints.aspx
Louisiana Board of Regents
P.O. Box 3677
Baton Rouge, LA 70821-3677
https://regents.la.gov/wp-content/uploads/2018/09/Louisiana-SARA-Institutional-Application-Process-and-Student-Complaint-Process.pdf
Maine Department of Education
Complaint Investigator
23 State House Station
Augusta, ME 04333-0023
[email protected]
https://www.maine.gov/doe/about/contact/complaint
Maine Attorney General
Consumer Protection Division
6 State House Station
Augusta, ME 04333
http://www.maine.gov/ag/consumer/complaints/complaint_form.shtml
Maryland Higher Education Commission
6 N. Liberty Street
Baltimore, MD 21201
https://mhec.maryland.gov/institutions_training/Pages/career/pcs/complaint.aspx
Maryland Attorney General
Consumer Protection Division
200 St. Paul Place
Baltimore, MD 21202
[email protected]
https://web.oag.state.md.us/editor/customer/onlineformhelpers/formviewer.aspx?filename=MUGeneral.htm
Consumer Protection Hotline: (410) 528-8662
Massachusetts Board of Higher Education
One Ashburton Place
Room 1401
Boston, MA 02108
http://www.mass.edu/forstufam/complaints/complaints.asp
Michigan Department of Licensing and Regulatory Affairs
Office of Postsecondary Services
Proprietary School Unit Staff
201 N. Washington Square
Lansing, MI 48913
https://www.michigan.gov/lara/bureau-list/cscl/complaints
Minnesota Office of Higher Education
1450 Energy Park Drive, Suite 350
St. Paul, MN 55108-5227
http://www.ohe.state.mn.us/mPg.cfm?pageID=2190 (public)
http://www.ohe.state.mn.us/mPg.cfm?pageID=1078 (private and career)
Minnesota Attorney General’s Office
1400 Bremer Tower
445 Minnesota Street
St. Paul, MN 55101
https://www.ag.state.mn.us/Office/Complaint.asp
Mississippi Commission on College Accreditation
3825 Ridgewood Road
Jackson, MS 39211-6453
http://www.mississippi.edu/mcca/student_complaint_process.asp
Mississippi Community College Board
3825 Ridgewood Road
Jackson, MS 39211-6453
https://www.mccb.edu/student-consumer-info
Consumer Protection Division
Office of the Attorney General
State of Mississippi
P.O. Box 22947
Jackson, MS 39225-2947
http://www.ago.state.ms.us/forms/consumer-protection-complaint-form/
Missouri Department of Higher Education
205 Jefferson Street
P.O. Box 1469
Jefferson City, MO 65102-1469
[email protected]
https://dhe.mo.gov/documents/POLICYONCOMPLAINTRESOLUTION-reviseddraft.pdf
Montana Board of Regents
Office of Commissioner of Higher Education
Montana University System
2500 Broadway Street
P.O. Box 203201
Helena, MT 59620-3201
https://mus.edu/MUS-Statement-of-Complaint-Process.asp
Montana Office of Consumer Protection
2225 11th Avenue
P.O. Box 200151
Helena, MT 59620-0151
[email protected]
https://dojmt.gov/consumer/consumer-complaints/
Nebraska Coordinating Commission for Postsecondary Education
P.O. Box 95005
Lincoln, NE 68509-5005
https://ccpe.nebraska.gov/student-complaints-against-postsecondary-institutions
Nebraska Department of Education
Investigations Office
301 Centennial Mall South
P.O. Box 98987
Lincoln, NE 68509-4987
https://www.education.ne.gov/cc/complaint-form/
Nebraska Attorney General
Consumer Protection Division
2115 State Capitol
Lincoln, NE 68509
https://protectthegoodlife.nebraska.gov/file-consumer-complaint
Consumer Protection Hotline: (800) 727-6432
Nevada Commission on Postsecondary Education
3663 East Sunset Road
Suite 202
Las Vegas, NV 89120
http://cpe.nv.gov/Students/Students_Home/
New Hampshire Postsecondary Education Commission
3 Barrell Court #300
Concord, NH 03301-8531
https://my.doe.nh.gov/ESSWEB/HigherEducation/Complaint.aspx
New Jersey Commission on Higher Education
P.O. Box 542
Trenton, NJ 08625
[email protected]
https://www.state.nj.us/highereducation/OSHEComplaintInstructions.shtml
New Jersey Department of Labor and Workforce Development
1 John Fitch Plaza
P.O. Box 110
Trenton, NJ 08625-0110
[email protected]
https://www.nj.gov/labor/labormarketinformation/assets/PDFs/coei/SAU/Conflict%20Resolution%20Questionnaire.pdf
New Jersey Division of Consumer Affairs
124 Halsey Street
Newark, NJ 07102
https://www.njconsumeraffairs.gov/Pages/File-a-Complaint-old.aspx
New Mexico Higher Education Department
2048 Galisteo
Santa Fe, NM 87505
https://hed.nm.gov/students-parents/student-complaints
https://hed.nm.gov/uploads/documents/NMHED_Student_Complaint_Form_7-2021.pdf
New York Office of College and University Evaluation
New York State Education Department
5 North Mezzanine
Albany, NY 12234
[email protected]
http://www.highered.nysed.gov/ocue/spr/COMPLAINTFORMINFO.html
New York Bureau of Proprietary School Supervision
New York State Education Department
99 Washington Avenue, Room 1613 OCP
Albany, NY 12234
http://www.acces.nysed.gov/bpss/student-rights
New York State Department of State
Division of Consumer Protection
Consumer Assistance Unit
5 Empire State Plaza – Suite 2101
Albany, NY 12223-1556
https://dos.ny.gov/file-consumer-complaint
http://www.nysed.gov/college-university-evaluation/complaints
North Carolina Community College System Office of Proprietary Schools
200 West Jones Street
Raleigh, NC 27603
https://www.nccommunitycolleges.edu/complaint-procedures-and-forms
North Carolina Consumer Protection
Attorney General’s Office
Mail Service Center 9001
Raleigh, NC 27699-9001
https://governor.nc.gov/contact/frequently-asked-questions/consumer-complaints
North Dakota Department of Career and Technical Education
State Capitol – 15th Floor
600 E. Boulevard Ave. Dept. 270
Bismarck, ND 58505-0610
[email protected]
https://www.cte.nd.gov
North Dakota Consumer Protection Division
Office of Attorney General
Gateway Professional Center
1050 E Interstate Avenuw, Suite 200
Bismarck, ND 58503-5574
https://attorneygeneral.nd.gov/consumer-resources/consumer-complaints
Ohio State Board of Career Colleges and Schools
35 East Gay Street, Suite 403
Columbus, OH 43215-3138
https://scr.ohio.gov/information-for-students/file-a-complaint/6-file-a-complaint
Ohio Board of Regents
30 East Broad Street, 36th floor
Columbus, OH 43215-3414
https://highered.ohio.gov/students/current-college-students/student-complaints/student-complaints
Ohio Attorney General
Consumer Protection Section
30 E. Broad St., 14th floor
Columbus, OH 43215-3400
https://www.ohioattorneygeneral.gov/Files/Forms/Forms-for-Consumers/ConsumerComplaintForm3292012-pdf.aspx
Oklahoma State Regents for Higher Education
655 Research Parkway
Suite 200
Oklahoma City, OK 73104
https://www.okhighered.org/resources/Student-Complaint-Form/
Oklahoma State Board of Private Vocational Schools
3700 Classen Boulevard
Suite 250
Oklahoma City, OK 731182864
http://obpvs.ok.gov/students#complaints
Oklahoma Office of the Attorney General
Consumer Protection Unit
Attn: Investigative Analyst
313 NE 21st Street
Oklahoma City, OK 73105
https://www.oag.ok.gov/consumer-protection
Oregon Office of Degree Authorization
1500 Valley River Drive
Suite 100
Eugene, OR 97401
https://www.oregon.gov/highered/about/Pages/complaints.aspx
Oregon Department of Education
Private Career Schools Office
255 Capitol Street NE
Salem, OR 97310-0203
https://www.oregon.gov/highered/institutions-programs/private/Pages/private-postsecondary-complaints.aspx
Oregon Attorney General
Financial Fraud/Consumer Protection Section
1162 Court St. NE
Salem, OR 97301-4096
https://justice.oregon.gov/forms/consumer_complaint.asp
Pennsylvania Department of Education
333 Market Street
Harrisburg, PA 17126-0333
https://www.education.pa.gov/Postsecondary-Adult/CollegeCareer/Pages/Students-Complaints.aspx
Office of Attorney General
Bureau of Consumer Protection
14th Floor, Strawberry Square
Harrisburg, PA 17120
https://www.attorneygeneral.gov/submit-a-complaint/consumer-complaint/
Puerto Rico Council on Higher Education
P.O. Box 1900
San Juan, PR
00910-1900
https://agencias.pr.gov/agencias/cepr/inicio/Pages/default.aspx (Spanish)
Puerto Rico Department of Justice
P.O. 9020192
San Juan, PR
00902-0192
http://www.justicia.pr.gov/home/querellas-2/ (Spanish)
Rhode Island Board of Governors for Higher Education
Shepard Building
80 Washington Street
Providence, RI 02903
https://www.riopc.edu/form/ri-student-complaint/
Rhode Island Department of Attorney General
Consumer Protection Unit
150 South Main Street
Providence, RI 02903
https://riag.ri.gov/forms/consumer-complaint
South Carolina Commission on Higher Education
1333 Main Street, Suite 200
Columbia, SC 29201
https://che.sc.gov/students-families-and-military/student-resources
South Dakota Board of Regents
306 E. Capitol Avenue, Suite 200
Pierre, SD 57501-2545
https://www.sdbor.edu/administrative-offices/academics/SD-SARA/Documents/ComplaintForm-SD-SARA.pdf#search=complaint
South Dakota Office of Attorney General
Division of Consumer Protection
1302 E. Highway 14 Suite 3
Pierre SD 57501-8053
https://atg.sd.gov/complaintform.aspx
Tennessee Higher Education Commission
404 James Robertson Parkway
Suite 1900
Nashville, TN 37243
https://www.tn.gov/thec/bureaus/student-aid-and-compliance/postsecondary-state-authorization/request-for-complaint-review.html
Texas Workforce Commission
Career Schools and Colleges – Room 226-T
101 East 15th Street
Austin, TX 78778-0001
https://twc.texas.gov/files/jobseekers/csc-401a-student-complaint-form-twc.pdf
Texas Higher Education Coordinating Board
1200 E. Anderson Lane
Austin, TX 78752
https://www.highered.texas.gov/links/student-complaints/
Office of the Attorney General
Consumer Protection Division
P.O. Box 12548
Austin, TX 78711-2548
http://txoag.force.com/CPDOnlineForm
Utah Division of Consumer Protection
160 East 300 South
Salt Lake City, UT 84111
[email protected]
https://dcp.utah.gov/complaints.html
Vermont Department of Education
State Board of Education
120 State Street
Montpelier, VT 05620-2501
https://education.vermont.gov/documents/postsecondary-program-complaint-resolution
Vermont Attorney General’s Office
109 State Street
Montpelier, VT 05609-1001
https://ago.vermont.gov/file-a-consumer-complaint/
State Council of Higher Education for Virginia
101 N. 14th Street.
James Monroe Building
Richmond, VA 23219
[email protected]
https://www.surveymonkey.com/r/StudentComplaintForm
Washington Higher Education Coordinating Board
917 Lakeridge Way
P.O. Box 43430
Olympia, WA 98504-3430
[email protected]
https://www.surveygizmo.com/s3/2229871/Complaint-Form
Washington Workforce Training and Education Coordinating Board
128 10th Avenue SW
P.O. Box 43105
Olympia, WA 98504-3105
[email protected]
https://www.wtb.wa.gov/private-career-schools/school-complaints/
Washington State Office of the Attorney General
1125 Washington Street SE
P.O. Box 40100
Olympia, WA 98504-0100
https://fortress.wa.gov/atg/formhandler/ago/ContactForm.aspx?subject=Consumer%20Protection (email)
https://fortress.wa.gov/atg/formhandler/ago/ComplaintForm.aspx (complaint form)
West Virginia Higher Education Policy Commission
1018 Kanawha Boulevard East, Suite 700
Charleston WV 25301-2800
https://www.wvhepc.edu
Community and Technical College System of West Virginia
1018 Kanawha Boulevard East, Suite 700
Charleston WV 25301
https://wvctcs.org/complaints/
West Virginia Office of the Attorney General
Consumer Protection Division
P.O. Box 1789
Charleston, WV 25326-1789
https://appengine.egov.com/apps/wv/ago/consumercomplaint
Wisconsin Educational Approval Board
30 W. Mifflin Street, 9th Floor
P.O. Box 8696
Madison, WI 53708
[email protected]
https://dsps.wi.gov/Pages/Programs/EducationalApproval/About.aspx
Wyoming Department of Education
2300 Capitol Avenue
Hathaway Building, 2nd Floor
Cheyenne, WY 82002-0050
https://edu.wyoming.gov/wp-content/uploads/2018/08/Wyoming-Department-of-Education-Student-Complaint-Process.pdf
Attorney General’s Office
123 Capitol Building
200 W. 24th Street
Cheyenne, WY 82002
https://ag.wyo.gov/law-office-division/consumer-protection-and-antitrust-unit/consumer-complaints