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Student Services Excellence Initiative

Johns Hopkins is deeply committed to improving each student’s encounter with the university, throughout the continuum of experience from prospect to student through alumnus. The Student Services Excellence Initiative (SSEI) takes a student-centric view to ensure that at each touchpoint with a student services office or system, students and faculty will have a positive experience, encounter processes that are streamlined and simplified, and engage with modern technology that meets their needs.


Background and Context


current work

What We’re Doing


future vision

Where We’re Headed



Office of the Provost

265 Garland Hall
3400 North Charles Street
Baltimore, Maryland 21218
Phone: (410) 516-8070
Fax: (410) 516-8035


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