As we analyze and implement digital tools to improve the student experience, we seek to align our improvements with what students and learners at JHU actually want and prioritize. Our student engagement team has adopted a human-centered design approach to obtaining input from students and other stakeholders. We believe that students can and should actively participate in the design process to iterate and improve on their own experiences.
We are a small team comprised of staff and students working collaboratively to gather student input and conversation regarding their experiences at JHU, and working on ways to elevate the student voice, identify opportunities and inform product decisions. Here are some of the ways we do this:
Examples of some of our current research output and deliverables may be found on the Digital Experience Platform Sharepoint site (authentication required).
If you’re a student or learner who is interested in providing input and feedback on various design and technology projects at JHU, we’d love to hear from you! Please fill out this quick intake form to get into our user database for input opportunities. All who provide input receive compensation for their time in the form of gift cards.
Kim Le is a senior business analyst and student engagement coordinator with SSEI. She conducts and helps coordinate user interviews with students and staff about questions related to their technology experience at JHU. Current projects include the academic advising experience and the digital experience platform.
Emily Ades is a UX designer at the Technology Innovation Center, working with SSEI on the digital experience platform. She began her career as a graphic designer in JHU’s creative services office, shifting to UX after developing a love for front-end design and user engagement. She is focused on helping to deliver an intuitive, seamless experience for the wide variety of Hopkins students who will use the platform.
Kaitlin Zhu is a UX Research and Design Intern with SSEI. She is a recent graduate of the MBA/MPH program at Johns Hopkins University. She is passionate about understanding user needs and improving user experiences through the use of both quantitative and qualitative UX research methods. Her goal is to enhance the student experience by applying her research skills to create meaningful and impactful solutions.
Jako Banerjee, UX Research and Design Intern
Camille Blake, UX Research and Design Intern
Ragheeb Moazzem, UX Research and Design Intern
