Johns Hopkins UniversityEst. 1876
America’s First Research University
The initial SSEI assessment phase resulted in 50 key recommendations to achieve JHU’s desired future state vision. The SSEI project team adopted a phased approach due to the extensive nature of the recommendations, resulting in three main phases with distinct focus areas (as illustrated on the below timeline):
The SIS Replacement Project at Johns Hopkins University (JHU) is a strategic initiative to replace the aging Matrix Student Information System (SIS) with a modern, efficient, and secure platform. This transition addresses critical challenges, including security vulnerabilities, outdated technology, and administrative inefficiencies, while aligning with the university’s One University vision. The current system limits cross-departmental collaboration, data governance, and user experiences, impacting student services, staff productivity, and institutional reputation. A modern SIS will enable JHU to leverage advancements in technology, such as AI and automation, to enhance global competitiveness, operational efficiency, and the educational journey of students.
Guided by principles of divisional autonomy, modernization, and market competitiveness, the project aims to unify systems, improve data security, and enhance decision-making capabilities. The implementation strategy involves pre-work activities to align stakeholders and modernize workflows, a rigorous vendor selection process, a phased implementation over 3-4 years with structured oversight, and post-go-live optimization to ensure seamless operation. This transformation will position JHU as a leader in technology-driven education, future-proofing the institution while improving experiences for students and staff.
Goal: Develop a future vision for enrollment management and student financials, identify key requirements for selecting a new SIS, and implement changes to the current business model where possible to have an immediate impact and prepare for the new SIS transition.
Timeframe: August 2023 to June 2027
Current status: initializing the pre-work for SIS replacement. Data gathering, initial project planning and preparation.
Accomplishments: completed the discovery phase, developed comprehensive business case and strategic roadmap for guiding the SIS Replacement process.
The SSEI User Experience Research & Design Team is partnering with Student Affairs on a project to enhance awareness of and access to campus events and student organizations across all JHU divisions and levels. The goal is to improve and enhance a key foundational aspect of the JHU student experience, address pain points with current systems and tools, and increase access to meaningful reporting to support students and staff activities. We are assessing how current tools (e.g. Hopkins Groups, 25 Live) are utilized and integrated, as well as researching available tools on the market, with the goal of providing a recommended approach forward (~ summer 2026).
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Timeline: Fall 2025 to Spring 2027
Current Status: information and requirements gathering throughout Spring 2026.
Goal: to simplify and streamline multiple disparate information systems and processes so that academic advisors, faculty and other staff may accurately and effectively support JHU students throughout their academic journey.
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Project Team:
Timeframe: Spring 2022 – Fall 2025
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Goals: provide and expand access to a consistent baseline set of career services, tools and resources to improve the student experience across JHU.
Project Team:
Timeframe: January 2017 – September 2018
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