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Meet the Team

Mark Chisamore serves as the Executive Director of the Student Services Excellence Initiative (SSEI), a role he has held since October 2023. His involvement with the SSEI dates back to its inception, where he initially contributed as a Senior Program Manager. Before joining the SSEI team in 2016, Mark held leadership roles in several university-wide strategic initiatives, such as procurement reform, administrative excellence, and sponsored research financial reporting.

Before joining Johns Hopkins University in 2009, he was a management consultant at firms such as Deloitte Consulting and Accenture.

SSEI Implementation Team members:

  • Kim Le, Senior Business Analyst
  • Shamail Khan, Business Analyst
  • Taylor Smith, Senior Administrative Coordinator
  • Emily Ades, User Experience (UX) Designer, Technology Acceleration Group (TAG)

Governance Structure:

The SSEI project is a university-wide initiative supported by all campuses across the Johns Hopkins enterprise. This organizational chart reflects our governance structure:

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