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Student Enrollment and
Account Management (SEAM)

The Office of Student Enrollment and Account Management (SEAM) will provide assistance with records & registration, financial aid, and student accounts. Rather than calling or emailing various offices or departments to ask questions or resolve issues, you will be able to request support through SEAM’s online form. At SEAM, the focus of every decision is student-centered.

 

How SEAM Improves
Student Services

Holistic Approach

Your requests will stay saved in our system so we can give you answers based on your circumstances and needs.

Joint Effort

You will not need to go between offices. Our specialized team will have the resources to collaboratively and efficiently help you.

Real-Time Updates

Our team members will track your request and provide real-time status updates.

Questions?

Our specialists work together to assist prospective and current students and their families in the areas of financial aid, records & registration, and student accounts.

Request Support

Contact SEAM by phone:

877.419.5131

8 a.m. to 7:30 p.m. ET

Meet the Team Behind SEAM

Nailah

Student Support Specialist

I have the opportunity to bring my commitment to a positive experience through service to the JHU community. No matter the issue, I’m here and ready to assist with a smile- whether virtual or in person.”


Looks forward to:
Family crab boils in the summer

Scott

Student Accounts Supervisor

I’m an advocate for higher education, familiar with its intricacies and the need to create products and services which improve the student experience and ultimately, lead to graduation.”


Change my mind about:
Vinyl just sounds better – a record store might as well be Heaven on Earth

Jennifer

Assistant Director of Fin. Aid

I assist students and their families with the financial aid process and work behind the scenes processing federal and private financial aid.”


Favorite Baltimore places:
National Aquarium and the Maryland Zoo

Nancy

Associate Registrar

I am an advocate for our military families, dedicated to assisting with benefits and processing your VA certifications accurately and efficiently. I so look forward to helping you achieve your educational goals.”


Baltimore secret gem:
Head to quaint Locust Point to Hull Street Blues Cafe…a local fave

How Our Teams Collaborate

Financial Aid

There are many ways to pay for college — and many questions, too. Fortunately, you can find all your answers at the Office of Financial Aid, your place for understanding how to pay for college and make the best of your investment. We now work more closely with the student accounts team to make sure your needs are met more efficiently.

Records & Registration

We support your needs related to class registration, enrollment, and graduation. We know your registration status can be affected by your student account or financial aid status. That is why we work with financial aid and student accounts to make sure you can make the most of your Johns Hopkins experience.

Student Accounts

We aim to provide exceptional service to help students and their families manage their financial obligations to the university. We work together with financial aid and records & registration so we have a more holistic view on your account.

University Support Services

Through a centralized, integrated, and student-focused approach, university support services aims to enhance the overall student services experience. Our knowledgeable and highly trained cross-functional team supports requests related to financial aid, student accounts, and records & registration. We strive to deliver excellent service in both digital and in-person settings.

Digital Platforms

Student information system (SIS) is where you can search and register for classes, pay your bill, view financial aid forms, and much more.

Log In

If you have questions or requests related to student accounts, financial aid, or records & registration, you can request support through SEAM’s online form.

Request Support

my.JH is a student portal where you can find various resources and apps, as well as contact information for the entire Johns Hopkins community.

Log In

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    Office of the Provost

    265 Garland Hall
    3400 North Charles Street
    Baltimore, Maryland 21218
    Phone: (410) 516-8070
    Fax: (410) 516-8035
    provost@jhu.edu

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